Contact Support — The LiveModels.com Support Centre

TLM is strictly for adults (18+). Users must comply with our Terms of Service and Community Guidelines.

All users: must verify their email address by entering the one-time code (OTP) sent to them. Creators: must submit a valid government-issued ID to access paid features (posting paid content, live streaming, Meet/Travel requests).

Verification protects our community by ensuring that only real, legal adults can monetize their content. It prevents fraud, impersonation, and underage access.

We may require re-verification in case of: Device or location changes that appear risky, expired or invalid identification, or reported safety or compliance concerns.

If your documents don't meet the requirements or cannot be verified, we will notify you via email. You may re-submit corrected documents. Accounts with repeated failed attempts may be restricted.

Users can: Create a profile, Chat with global members, Watch livestreams or exclusive content, Send Meet/Travel requests (verified users only), Purchase tokens to unlock premium features.

A user sends a Meet Request through the platform. The recipient can accept, decline, or ignore. TLM does not arrange or guarantee meetings; all arrangements are personal.

Users can connect for travel planning, companionship during lawful travel, or social exploration. We strongly recommend only meeting in safe, public places. TLM does not act as a travel agent or broker.

Only verified creators can host live streams. Regular users can watch, chat, or send tokens during streams.

Tokens are in-app digital credits used for: Unlocking paid creator content, Sending gifts during live streams, Boosting your own profile or content visibility, Making Meet/Travel requests.

No. All Token purchases are final and non-refundable, unless required by applicable law.

Tokens can be purchased through approved payment methods listed on the platform.

Creators earn Tokens when users purchase their content, watch their streams, or send Meet/Travel requests. Tokens can be converted to withdrawals once minimum payout thresholds are met.

Boosts and Premium Features allow users/creators to: Increase profile visibility, Highlight posts or images in search results, Access advanced filters for finding matches.

We apply strong encryption and follow strict data-protection policies. Only the details you choose to share are public.

No. Your email, ID, and payment information are never shared. Other users only see your public profile information.

Each profile has Block and Report buttons. Reports are reviewed by our safety team to ensure quick action against rule violations.

Always meet in public places, Inform a trusted friend or family member, Never share sensitive financial or identity details, Use caution when engaging in Meet/Travel requests.

No. TLM is a neutral intermediary. All offline interactions are voluntary between users.

No. Creators are independent users who choose to share content or accept requests. TLM does not employ or contract creators.

Underage content (strict 18+ only), Violence, hate speech, illegal activities, Promotion of sexual services or prostitution, Spam, scams, or fraudulent content. Violations may result in account suspension or permanent bans.

Click Forgot Password on the login page and follow the reset instructions sent to your email.

Possible causes include: Poor internet connection, Outdated browser or app version, Regional restrictions on certain content.

Clear your browser cache, ensure you're on the latest version, and restart your device. If the issue continues, contact support.

You can reach our support team by creating a support ticket from your account.

To become a Creator, apply through the "Become a Broadcaster/Creator" section in your profile. You'll need to submit a valid government-issued ID for verification before posting paid content or live streaming.

Creators may upload photos, videos, and livestreams. Content must comply with our Community Guidelines—prohibited material includes underage content, illegal activity, violence, or solicitation of sexual services.

Yes. Creators can post free and paid content, giving them flexibility to engage with followers and grow their community.

Creators earn Tokens when: Users purchase their paid content, Viewers send gifts during live streams, Users send paid Meet or Travel requests.

Earnings appear in the Wallet. Once the minimum payout threshold is met, Creators can request a withdrawal through supported payout methods.

Yes. Creators are independent users, not employees of TLM. They are responsible for declaring and paying taxes in their home country.